Terms of service

TERMS AND CONDITIONS

  1. Products available on our website may be sold by us, or by of one of our partners. These products are subject to availability. Product prices and details may change without notice.
  2. We make every effort to describe products in our shop as accurately as possible, however we are human and occasionally make mistakes. If we overcharge you then we will let you know and refund you any overpayment. If we undercharge you, we will ask you if you still want to proceed with the order at the correct price or would prefer to be refunded. If we have dispatched the order and you prefer to be refunded, then you need to return the order to us.
  3. For various reasons we may sometimes need to refuse, restrict, amend or cancel orders. If this happens, we will let you know. If we have dispatched the order, we may need you to return part or all of the order to us. We will refund anything we owe you for the order, or the part of the order, that was affected.
  4. When you register for an account, you must choose a unique strong password that cannot be easily guessed and must ensure its confidentiality. We will not be liable for any loss or damage where your password becomes known to a third party.
  5. You are responsible for providing us with accurate and up-to-date information for all purchases made in our shop. We will not be liable for any loss or damage where you have not received a delivery because you have not provided us with accurate information. If you ask or allow the courier to deliver your order to a neighbour or a safe place, we are not responsible for it after it has been delivered there.
  6. Many of our products are age restricted. You may not buy any such product from our shop if you are not old enough to lawfully purchase, consume and be sold that product. You also may not purchase age restricted products on behalf of someone not old enough to lawfully purchase, consume and be sold that product.
  7. Delivery will only be made to the cardholder and we will not sell or deliver alcohol to persons under 18 years of age. We reserve the right to carry out any checks as may be necessary to verify your age and the age of the recipient. Acceptable proof of Photographic ID will be required on delivery of any alcoholic product by the driver (No ID = No Delivery) and delivery will not be made if the driver considers the person to be under influence of alcohol or drugs.
  8. Only photographic ID with a hologram such as passport, driving licence or PASS card will be accepted as proof of ID.
  9. We will do our best to ensure delivery is made within any advertised timescales. However, it should be expected that there may be occasions where delivery is delayed due to circumstances outside of our control, for example due to adverse weather, transport congestion or closures, customs checks, delays in the courier network, or breakages in transport. We accept no responsibility for any consequential loss where a delivery is delayed or missed, and any refund of shipping or other charges is at our discretion.
  10. Under Section 149 of the Licencing Act 2003, it is an offence for an individual aged under 18 to buy or attempt to buy alcohol. It is also an offence to buy or attempt to buy alcohol on behalf of an individual aged under 18.